Privacy policy
Your labels, spreadsheets and printer settings stay in your browser. We never see them. This page lists the few things we do collect: visit statistics from Google Analytics, payment records from Stripe, and the emails you send us.
Last updated: November 9, 2026
The short version
- There is no account. You never sign up or log in.
- Your label designs, Excel, CSV and Google Sheets data, images and printer settings are kept in your own browser. They are not sent to us.
- We use Google Analytics to count visits and see which pages are useful. In the EU, the EEA, the UK and Switzerland it only stores cookies if you click Accept.
- Payments go through Stripe. We never see or store your card number.
- We do not sell your personal information and we do not use it for advertising.
What stays on your computer
The editor at app.mylabelmaker.com runs in your browser. Everything you make there is saved in your browser's local storage on this computer:
- your label designs, autosave and undo history,
- the spreadsheet rows you load from Excel, a CSV file or a pasted list,
- images you add, and
- your printer, label size and layout settings.
When you print to a Zebra, the ZPL goes from your browser to Zebra Browser Print running on your own computer, not through us. When you load a published Google Sheet or an image from a web address, your browser fetches it straight from Google or that website. PNG, PDF and ZPL files you download are saved on your computer.
Because this data never reaches us, we can't see it, back it up or recover it. Clearing your browser data deletes it.
What we collect
Visit statistics (Google Analytics)
The site and the editor use Google Analytics 4 (property G-2MW19DZCZ9). It records which pages you open, how you arrived (for example a search engine or another site), the time of the visit, your browser, device type, screen size, language and an approximate location (country and city) worked out from your IP address. Google Analytics 4 does not store your full IP address. It never receives your label designs or your spreadsheet data.
Payments (Stripe)
Printing and downloading can need a payment. The checkout page is run by Stripe. Stripe collects your card details, email address and billing country. We receive the email address, the amount, the date and whether the payment succeeded, was refunded or was disputed. We never receive your full card number.
Restore purchase
If you use Restore purchase in the editor, the email you type is sent to our server, which asks Stripe whether that email has a recent payment. We don't save the email. Your IP address is held in memory for a few minutes to stop people from guessing emails, then dropped.
Server and security logs (Cloudflare)
The site is hosted on Cloudflare. Like any web host, Cloudflare processes your IP address, browser details and the pages requested to deliver the site and block attacks.
Emails you send us
If you write to [email protected], we keep your email address and message so we can answer and fix what you reported.
The label API for AI assistants
If you or an AI assistant use our public endpoints at /mcp, /make or /preview.svg, the label text and settings sent there are used to draw that label and are not stored.
Cookies and browser storage
| Name | Set by | What it does | How long |
|---|---|---|---|
| _ga, _ga_2MW19DZCZ9 | Google Analytics | Counts visits and tells a returning browser from a new one. | Up to 2 years |
| mlm_geo | mylabelmaker | Remembers whether to show the cookie notice in your region. | 30 days |
| mlm_consent | mylabelmaker (local storage) | Remembers if you clicked Accept or Reject. | Until you clear it |
| Editor storage | mylabelmaker (local storage) | Keeps your labels, data, settings and paid access in this browser. | Until you clear it |
Stripe sets its own cookies on its checkout page to process the payment and prevent fraud. Amazon may set cookies after you click a product link in our shop.
Your choices
- Cookie notice. In the EU, the EEA, the UK and Switzerland, analytics cookies stay off until you click Accept. You can change your answer any time with Cookie settings at the bottom of the page.
- Everywhere else. Analytics is on by default. You can block it with the Google Analytics opt-out add-on, a content blocker or your browser's cookie settings. The editor works the same either way.
- Your labels. Clear this site's data in your browser settings to delete everything the editor saved.
Services we use
- Google Analytics (Google LLC) for visit statistics. See Google's privacy policy.
- Stripe for payments. See Stripe's privacy policy.
- Cloudflare for hosting and security.
- Google Fonts and jsDelivr deliver fonts and code libraries, so they see your IP address when the page loads.
- Amazon. Product links in our shop go to Amazon. As an Amazon Associate we earn from qualifying purchases. What happens on Amazon is covered by Amazon's own privacy notice.
These companies are based in the United States, so your data may be processed there. They use standard contractual clauses or the EU-US Data Privacy Framework for transfers from Europe.
Legal basis (EU, EEA and UK)
- Analytics cookies: your consent, which you can withdraw at any time.
- Payments and paid access: to perform the purchase you asked for.
- Security logs, fraud prevention and answering your emails: our legitimate interest in running a safe, working site.
- Payment records: our legal duty to keep tax and accounting records.
How long we keep it
- Google Analytics data: no longer than 14 months.
- Payment records: as long as tax and accounting law requires.
- Emails: as long as needed to help you, then deleted when no longer useful.
- Labels and settings in your browser: until you clear them. We never had them.
Your rights
Depending on where you live (for example the GDPR in Europe and the UK, or the privacy laws of California, New Hampshire and other US states), you can ask us to tell you what personal data we have about you, give you a copy, correct it, delete it, or stop using it. You can also object to how we use it or withdraw consent. Email [email protected] from the address involved. We answer within 30 days, and we won't treat you differently for asking.
In Europe you can also complain to your local data protection authority.
We do not sell personal information or share it for cross-context behavioural advertising.
Children
Parents and teachers use mylabelmaker to print name labels, but the site is not aimed at children under 13 and we don't knowingly collect personal information from them. If you think a child has sent us personal information, email us and we will delete it.
Security
The site is served only over HTTPS. We keep as little personal data as we can, because data we don't hold can't leak. No system is perfectly secure, so we can't guarantee absolute security.
Changes to this policy
We may update this policy at any time. The new version applies as soon as it is posted on this page, and the date at the top shows the last change. Please check back from time to time.
Contact
mylabelmaker.com, New Hampshire, United States. Email: [email protected].
The rules for using the site, paying and our ownership of the app are in our terms of use.